Refund and exchane policy

At Zenvera, we want every customer to feel confident in their purchase. If you’re not completely satisfied, you may request a return within 30 days of receiving your order.

Eligibility for Returns

To qualify for a return:

• The item must be unused and in its original condition

• Original packaging is required

• A proof of purchase may be requested

Refunds

Once your return is received and inspected, we will issue a refund to your original payment method.
Please allow a few business days for the refund to appear on your statement, depending on your bank or payment provider.

Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Need Help?

If you have any questions or need support with your return, contact us anytime at our support email.